As part of the FW Thorpe Plc group, listed on the London Stock Exchange, Philip Payne has been proudly manufacturing luminaires in the UK since 1968.
Our products come with a 6-year warranty – no hidden conditions, no limits on burning hours, and no complex registration.
FW Thorpe has a robust balance sheet, with net assets in excess of £145m (2022)
More than £35m in cash reserves provide the ability for our group to support any future warranty liabilities
FW Thorpe has a stable ownership structure, with over 60% of the business owned by founding family members and management
FW Thorpe investment in product research and development is continual – £2.1m invested per annum
Critical components are supplied by market-leading global suppliers
Our local sales engineers respond quickly and effectively to any customer needs.
Products are manufactured in the UK therefore spares are readily available
As a listed company, Philip Payne undergoes rigorous third-party audits to ensure that its financial disclosures are accurate and reliable.
Each year, we set aside provisions in our accounts to cover any warranty claims, guaranteeing our customers that we have the resources to meet our obligations. Unlike smaller businesses, Philip Payne’s financial strength means our warranty truly stands for something.
Be cautious of companies offering long warranties without the financial stability to back them up. With Philip Payne, you can be confident in our commitment to honour every warranty we provide.
Mike Allcock
Chairman
FW Thorpe PLC
Nick Revell
Managing Director
Philip Payne Limited
ALL of our products are extensively tested on our in-house, state of the art, automatic test benches in accordance with the relevant industry standards and beyond.
TESTING COVERS:
Philip Payne High Quality Requirements
Function Test
Power Measurement Test
Emergency Test
Communication Test
Legal Requirements
Ground Bond Test
Insulation Resistance Test
At Philip Payne, we continually improve our products and processes by understanding the needs and expectations of our customers and stakeholders, ensuring we operate responsibly and sustainably.
From 1 January 2022, we offer a 6-year warranty on all our luminaires, including those with batteries. This extended life eliminates the need for a preventive battery change after four years, saving building owners the cost of batteries, labour, and waste disposal.
Over a 12-year life cycle, our 6-year warranty ensures a reliable, long-lasting emergency lighting installation, enhancing overall building safety.
To learn more about our 6-year warranty, please contact one of our Sales Managers.
